More Lifeline Information:

Lifeline Fraud pointer Line: 1-855-4LL-TIPS (or 1-855-455-8477) or Lifelinetips
. Please provide as much detail as possible, including your name and contact information and also the firm you are using to receive Lifeline-supported call service.

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The is currently emerging the Emergency Broadband advantage Program that Congress developed in the current COVID relief legislation. Routine specifics will be obtainable in the coming weeks. Consumer should contact broadband companies that serve their area to learn much more about existing low expense offerings. 

Since 1985, the Lifeline regime has detailed a discount ~ above phone organization for qualifying low-income consumer to ensure the all Americans have actually the opportunities and also security the phone organization brings, consisting of being able to attach to jobs, family and emergency services. Lifeline is part of the Universal business Fund. The Lifeline routine is available to default low-income consumer in every state, territory, commonwealth, and on lack lands.

The Lifeline regime is administered by the Universal business Administrative firm (USAC). USAC is responsible because that data collection and also maintenance, assistance calculation, and also disbursement because that the low-income program. USAC’s website provides information about administrative facets of the low-income program, and program requirements.

On march 31, 2016, the Commission embraced a an extensive reform and also modernization the the Lifeline program. In the 2016 Lifeline Modernization Order, the Commission had broadband together a support company in the Lifeline program. The commission also set out minimum organization standards for Lifeline-supported solutions to certain maximum worth for the universal organization dollar, and also established a nationwide Eligibility Verifier to make independent subscriber eligibility determinations.

Below room highlights that the reforms made in the 2016 Lifeline Modernization Order:

DateMobile VoiceMobile BroadbandFixed BroadbandVoice support Amount (Per Month)Broadband assistance Amount (Per Month)
December 1, 2016*500 Minutes

Speed: 3G

Usage Allowance: 500 MB

Speed: 10/1***

Usage Allowance: 150 GB
December 1, 2017750 Minutes

Speed: 3G

Usage Allowance: 1 GB

Speed: 15/2***

Usage Allowance: 250GB
December 1, 20181000 Minutes

Speed: 3G

Usage Allowance: 2 GB

Speed: 18/2

Usage Allowance: 1000 GB
December 1, 20191000 Minutes

Speed: 3G

Usage Allowance: 3 GB

Speed: 20/3

Usage Allowance: 1024 GB
December 1, 20201000 Minutes

Speed: 3G

Usage Allowance: 4.5 GB

Speed: 25/3

Usage Allowance: 1024 GB
December 1, 20211000 Minutes

Speed: 3G

Usage Allowance: 4.5 GB

Speed: 25/3

Usage Allowance: 1229 GB

* Minimum organization standards and also support amounts will be implemented on the later on of December 1, 2016 or 60 days after PRA approval.*** addressed broadband providers that carry out not market a product meeting the minimum service standards come a specific customer’s residence might receive the $9.25 benefit if that customer purchase a solved broadband providing that meets or over 4 Mbps download and also 1 Mbps upload.

Eligible Telecommunications transport (ETC) Designations

Lifeline providers have to still it is in preempts claims from designating Lifeline Broadband Provider (LBP) ETCs, which room designated by the lasignoralaura.comStates’ continuing role:Develop and manage state programs, if applicableDesignate non-LBP ETCs, wherein states have jurisdictionGeneral consumer protection and oversight of service providers participating in Lifeline, if applicable

More information about ETC requirements available here

ETC Obligations

Lifeline-only ETCsCan obtain support because that voice and also BIASCan usage forbearance from duty to market BIASETCs that space not Lifeline-only (High-Cost recipients)Can receive support for voice and BIASCan usage forbearance from obligation to offer BIAS, except whereby they commercially offer prejudice pursuant come high-cost obligationsNot compelled to sell Lifeline voice where:51% that Lifeline subscribers in a county attain Lifeline prejudice (NLAD and Opt-out date);There space at the very least 3 various other Lifeline prejudice providers the each offer at the very least 5% the the Lifeline prejudice subscribers in the county (NLAD and also Opt-out data); andThe etc does not receive high-cost assistance in that area

Relinquishing an and so on Designation

Other ETCs: procedure is unchanged

National Eligibility Verifier




The nationwide Verifier will use data from regime databases and also subscribers’ records to make eligibility determinations.

Consumers, providers, and state and Tribal administrators will certainly be maybe to accessibility components of the national Verifier to check eligibility, facilitate management and minimize waste, fraud, and also abuse.


The spending plan will be $2.385 billion for the calendar year start January 1, 2020.If, in a given year, spending meets or above 90% of the budget, staff will certainly write a report detailing the reasons of the boosted spending, and recommending any type of necessary changes.The budget will be indexed because that inflation.

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The stimulate promotes access to Wi-Fi permitted devices and hotspot use to assist close the homework gapAll companies who pick to provide devices to their consumer must administer devices that are Wi-Fi allowed by December 1, 2016.Providers who choose to administer devices to their consumers need to offer tools that space equipped v hotspot functionality, in accordance through the following change period:Date
Hotspot Requirement
December 1, 2016 (or 60 days native PRA approval, whichever is later)At least 1 device
December 1, 201715% of readily available devices
December 1, 201820%
December 1, 201925%
December 1, 202035%
December 1, 202145%
December 1, 202255%
December 1, 202365%
December 1, 202475%


StatusType of Eligibility
KeptSupplemental Nutrition assistance Program (SNAP)Supplemental Security revenue (SSI)MedicaidFederal Public real estate AssistanceTribal-specific programs: bureau of Indian Affairs basic Assistance, Tribally-Administered Temporary assistance for Needy households (TTANF), Food circulation Program top top Indian bookings (FDPIR), Head StartIncome in ~ or below 135% the the federal Poverty Guidelines
AddedVeterans Pension and Survivors benefit Programs
RemovedNational institution Lunch ProgramTemporary help for Needy FamiliesLow-Income Home energy Assistance ProgramState-created criteria

Effective December 1, 2016 for brand-new subscribers

Effective for existing subscribers’ first rolling recertification date

Federal rules prohibit standard low-income consumer from receiving an ext than one Lifeline discount every household. One eligible customer may obtain a discount on one of two people a wireline or wireless service, yet not both. A consumer whose household currently is receiving an ext than one Lifeline business must pick a solitary Lifeline provider and contact the various other provider to de-enroll from your program. Consumers violating this rule may also be subject to criminal and/or polite penalties.

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